Slow connection - One device
Likely an issue with the specific device or placement of WiFi equipment
We'll go through the steps listed below to try to improve the speed on your device. You'll be able to skip any steps you've already tried.
1 - Learn about how speed works
2 - Restart your modem or SmartNID
3 - Check placement of modem or pods
4 - Try using a wired Ethernet connection
5 - Try more device fixes
© 2026 AT&T Intellectual Property. AT&T and globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.
© 2026 AT&T Intellectual Property. AT&T and globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.